I came across essaymama.com during one of my random internet searches and after going through their reviews, I decided to order a paper from them. I have used a few other writing companies for my assignments but most of them have ended up disappointing me so I hoped that essaymama would be different. Well, I have to admit that I was neither disappointed nor blown away. My experience was just okay. Let us go ahead and break down this essaymama.com review down.
In the essaymama.com reviews that I came across, the reviewers really praised the quality of the papers they got but I guess everyone’s standards are different. The quality of my paper was not bad but it wasn’t that great either. It was what you could term as alright. I have gotten worse quality papers but I have also gotten better.
I cannot say that the service I got from essaymama.com was bad but I cannot also go on record in this review and say that the service was great. The quality of work was okay and it was delivered a few hours before the deadline so there is still a lot of room for improvement. In the reviews that I came across, they were full of praise for the services they got from essaymama so I guess I went in with high expectations.
The pricing in essaymama is done according to the deadline of your paper. The sooner you want it the more you pay and vice versa. Personally, I wanted it in 14 days so I was charged 17$ per page which is a fair price, but unlike other writing companies, they have no discounts for new clients. They only offer 10% discounts to return customers and that is just about it.
For the sake of this review, I decided to test the response rate of the support team since it had so many positive reviews and I have to say it was not too bad. They responded, yes, but they did take a little bit of time before responding. I had to wait 2 days before I got a response for a simple query. I did not want to imagine myself in a situation where I had an urgent issue that needed to be resolved immediately. Although this is definitely not as bad as not getting a response at all, there is still a lot of room for improvement in the customer support department.
In all the essaymama.com reviews I came across, there was not a single negative review of their delivery. This was actually what attracted me to try them out. My paper was delivered on the day of the deadline so I have no complaints about that. I ran the paper through a plagiarism checker which I always do after I had a bad experience with another writing company. The paper was not plagiarized which was a great relief so generally, the delivery was above average.
Overall Experience 5.4
Ordering from essaymama.com was an average experience for me. It was a relief that the paper I got was not plagiarized and that the quality was good. I also did not have to break the bank to pay for it since the price was fair. It would, however, be better if they could come up with a discount for new clients. The customer support was helpful since they gave me a detailed answer to my query but they did take their time before answering. This is something that can be improved on by ensuring that their response rate is a bit faster. My overall experience was not bad but it could definitely have been better.